Privacy Policy

1. Introduction

CollectiveAccessDirectory ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy delineates the manner in which we collect, utilize, disclose, and protect your data when you access our website collectiveaccessdirectory.sbs or employ our yacht charter offerings.

Your agreement to the data procedures detailed in this policy is presumed upon your utilization of our services. This policy adheres to prevailing privacy statutes including the Personal Information Protection and Electronic Documents Act (PIPEDA) and supplementary pertinent Canadian privacy regulations.

2. Information We Collect

2.1 Personal Information

You provide us with personal information when you voluntarily engage in activities such as:

• Reserving a yacht charter
• Reaching out via our website or telephonic communication
• Signing up for our newsletter subscription
• Completing forms on our digital platform
• Taking part in questionnaires or marketing operations

Collected information may comprise:

• Identification and contact data (email, telephone, physical address)
• Financial data (processed through secure external services)
• Preferences specific to yacht charters and necessities
• Details related to emergency contacts
• Food preferences and medical information (if disclosed)

2.2 Information Collected Automatically

Our website automatically curates specific data concerning your device and your interaction with the site:

• IP address and geolocation data
• Web browser specifics and version information
• Records of webpage visitation and duration of site interaction
• Originating web addresses
• Technical particulars of your device (model, display resolution, etc.)

2.3 Cookies and Similar Technologies

For an enhanced user experience on our website, we employ cookies and akin tracking tools. These allow us to:

• Preserve your configuration preferences
• Analyze our site’s utilisation and performance metrics
• Supply tailored content
• Upkeep and improve our offerings

Your cookie preferences can be configured through your web browser's settings or through our cookie consent feature.

3. Utilization of Your Data

The data we accumulate is employed for diverse objectives:

• Providing Services: To manage yacht charters, finalize reservations, and maintain communication regarding your bookings
• Customer Assistance: To address inquiries and offer support
• Payment Operations: For transaction processing and invoicing management
• Security Measures: To safeguard the integrity of our services and apprehend fraudulent activities
• Promotional Outreach: To disseminate promotional content and updates, conditional upon your consent
• Enhancement of Website: To study browsing habits and amplify our site functionality
• Adherence to Legal Stipulations: To comply with laws and regulatory demands

4. Circumstances of Information Disclosure

We refrain from selling, trading, or leasing your personal data to external entities. We might share your information in specific cases:

4.1 Collaborating Service Providers

Information may be divulged to reliable third-party vendors aiding us in various services such as: transaction processing; website management and hosting; electronic marketing; analytics and performance evaluation; and customer support.

4.2 Legal Obligations

Your data might be disclosed complicit with judicial directives, lawful processes, exigent circumstances, or inquiries into potential malfeasance.

4.3 Business Reorganizations

Acquisitions, mergers, or transfers of business assets may result in the conveyance of your data as a segment of the transaction.

5. Data Safeguarding

We have instituted suitable safety measures including technical and operational strategies to prevent unauthorized access, alteration, exposure, or obliteration of personal data. Such measures encompass encryption methodologies, protected servers, access control, periodic evaluations, and personnel training.

Nonetheless, given that no data exchange via the internet or electronic repositories is impervious, we cannot pledge the infallible safety of your data.

6. Duration of Data Retainment

Personal data is retained solely for the duration necessary to serve its collection intent or as mandated by legal obligations. Typical preservation periods include:

• Charter reservations: 7 years (for tax and legal paperwork)
• Marketing communications: until unsubscribed or deleted
• Site analytics: 26 months
• Customer Support Interactions: 3 years following the final interaction

7. Your Rights and Preferences

Privacy rights encompass entitlements to access, rectify, eradicate (limited by legal constraints), port, withdraw from marketing, and to adjust cookie settings. Should you wish to exercise these rights, kindly reach out to us at the coordinates provided below.

8. Integration with Third-Party Services

8.1 Use of Google Analytics

The application of Google Analytics on our website serves to analyze traffic patterns. Opt-out provisions are available through the Google Analytics Opt-out Browser Add-on.

8.2 Links to Social Media Platforms

Connections to social media may exist on our site, each governed by its privacy policies.

8.3 Payment Processing Services

Payment transactions are managed by PCI DSS-compliant third-party agents.

9. International Handling of Data

Data may be processed and stored in other nations outside of Italy. In such cases, we adopt measures aligned with applicable data protection statutes.

10. Protection of Minors

Our service offerings are not marketed to individuals under the age of 13, and we do not deliberately solicit information from such minors. Should you suspect that a minor has submitted data to us, kindly notify us without delay.

11. Policy Adjustments

We reserve the right to amend this Privacy Policy in response to new protocols or legal adjustments. Amendments will be communicated by posting the revised policy on our website, emailing registered users, or showing an advisory on our digital portal. Continued usage subsequent to the revision date signifies acceptance of the policy.

12. Inquiries and Correspondence

For any queries or concerns related to this Privacy Policy or our handling of data, please connect with us through the following:

13. Google Ads User Consent Policy Adherence

We are in accordance with Google Ads user consent policy. Cookie and tracking settings can be modified at any time through our cookie configuration utility.